Legals

Online terms and conditions

These terms and conditions form the basis on which you can visit us and our website. By using this site you agree to be bound by these terms and conditions. Please read them carefully as they contain important information.

General terms and conditions

This site is owned and operated by Paul Bowen of 42 Wells Street, Canton, Cardiff, CF11 6DY. This site is provided for your personal use only subject to the terms and conditions. If you have any queries about these terms and conditions or if you have any comments or complaints on or about our website, you can contact us at info@hopelesslydevoted.co.uk 02921 000 129 or 07969 085495.

1. The contract between us

1.1 We must receive payment of the total price for an event or membership you request before a confirmation e-mail can be sent to you. Once payment has been received by us we will confirm that your order has been accepted by sending an email to you at the email address you provide.

1.2 We warrant that we have the right to provide the service and will use all reasonable skill and care in making the services or events available to you and in ensuring their availability.

2. Intellectual Property

All rights, including copyright, trademarks, database rights and other intellectual property in this website are owned by or licensed to Hopelessly Devoted. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non commercial use, is prohibited without our permission. You may not modify, distribute or repost anything on this website for any purpose.

3. Use of the Site

3.1 Users of Hopelessly Devoted services must be over the age of 25. Any information you provide to us must be correct, true and complete in all aspects. You must inform us immediately of any changes to the information that you provided when registering by updating your personal details in order that we can communicate with you effectively.

3.2 Your order is an offer to purchase services from us. The service will be made available to you once your payment has been authorised. There will be no contract of any kind between you and us unless and until you have accepted these terms and conditions and an authorised payment has been received by us. At any point up until then, we may decline to supply you without giving any reason.

3.3 We shall be under no obligation to provide the service until the fee or price has been paid.

3.4 Subscribers to the site who intend to pay for and attend an event or subscribe for services must provide their name, a valid e-mail address, a contact telephone number, log in with a username and password and in some circumstances an address.

3.5 You may not use the site for any of the following purposes:

3.5.1 disseminating any unlawful, harassing, libellous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material or otherwise breaching any laws;

3.5.2 transmitting material that encourages conduct that constitutes a criminal offence, or otherwise breaches any applicable laws, regulations or code of practice;

3.5.3 interfering with any other person’s use or enjoyment of the site; or

3.5.4 making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner.

You will be responsible for our losses and costs resulting from your breach of this 3.5

4. Price

4.1 The prices payable for membership and services that you purchase are as set out in our website. All prices are inclusive of VAT at the current rates and are correct at the time of entering information.

4.2 You will be required to pay extra for delivery of any tangible goods and it might not be possible for us to deliver to some locations. Our delivery charges will be set out in our website

4.3 Promotional codes may be used for various events or membership. They will be clearly stated and have a valid from and expiry date.

5. Cancellation rights

5.1 Once you have paid for a service or event, and you have had the benefit of the service or event, you are not able to cancel after it has been made available to you.

5.2 Under the Distance Selling Regulations you have the legal right to cancel your purchase within seven days. You do not need to give us any reason for cancelling your contract nor will you have to pay any penalty. However, you will need to notify us if you wish to cancel your contract.

5.3 Once you have notified us that you are cancelling your contract, any sum debited to us from your credit card will be re-credited to your account as soon as possible and in any event within 30 days of your purchase.

6. Cancellation by us

6.1 We reserve the right to cancel the contract between us if we have to cancel an event for an reason

6.2 If we do cancel your contract we will notify you by e-mail and will re-credit to your account any sum deducted by us from your credit card as soon as possible but in any event within 30 days of your order.

7. Liability

7.1 If the goods or services provided are defective in any way or fail to accord to the standard of our contract we will have no liability to you unless you notify us in writing at our contact address of the problem within 10 working days of the event.

7.2 Save as precluded by law, we will not be liable to you for any indirect or consequential loss, damage or expenses (including loss of profits, business or goodwill) howsoever arising out of any problem you notify to us under this condition and we will have no liability to pay any money to you by way of compensation other than to refund to you the amount paid by you for the services or goods in question under clause 7.1 above.

7.3 We will not be held responsible for any damages, criminal acts or offences that may occur if subscribers meet after introductions resulting from use of the site or attendance at an event

7.3 We try to ensure that this website is free from viruses or defects. However, we cannot guarantee that your use of this website or any websites accessible through it will not cause damage to your computer. It is your responsibility to ensure that the right equipment is available to use the website. Except in the case of negligence on our part, we will not be liable to any person for any loss or damage which may arise to computer equipment as a result of using this website.

7.4 We shall not be responsible for any breach of these terms and conditions caused by circumstances beyond our reasonable control.

8. Content

8.1 We have taken care in the preparation of the content of this website, in particular to ensure that prices quoted are correct at the time of publishing and that all events and memberships have been fairly described.

8.2 We are continually seeking to improve the service. We reserve the right, at our discretion, to make changes to any part of the service or events provided that does not materially reduce the content or functionality.

8.3 Unless you tell us otherwise photographs at an event may be taken and used on the website, twitter or face book for promotional purposes.

8.4 As a convenience to customers, the site includes links to other web sites or material which are beyond its control. We are not responsible for content on any outside sites.

9. Notices

Unless otherwise expressly stated in these terms and conditions, all notices from you to us must be in writing and sent to our contact address at 42 Wells Street, Canton, Cardiff, CF11 6DY and all notices from us to you will be displayed on our website from to time.

10. Changes to legal notices

We may update these terms and conditions from time to time for legal or regulatory reasons or to allow the proper operation of the site. Any changes will be notified to you via the e-mail address provided by you on registration or via a suitable announcement on the site. The changes will apply to the use of the site after we have given notice. If you do not wish to accept the new terms and conditions you should not continue to use the site. If you continue to use the site after the date on which the change comes into effect, your use of the site indicates your agreement to be bound by the new terms and conditions.

11. Law, jurisdiction and language

This website, any content contained therein and any contract brought into being as a result of usage of this website are governed by and construed in accordance with English law. Parties to any such contract agree to submit to the exclusive jurisdiction of the courts of England and Wales. All contracts are concluded in English.

12. Invalidity

If any part of these terms and conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these conditions will not be affected.

13. Privacy

You acknowledge and agree to be bound by the terms of our privacy policy. Personal content received from you is subject to our privacy policy.

14. Third party rights

Nothing in this Agreement is intended to, nor shall it confer any rights on a third party.

PRIVACY STATEMENT

We, Hopelessly Devoted are committed to protecting the privacy of anyone using our site and the confidentiality of any information that you provide us with. The purpose of this statement is to set out how we use any personal information that we may obtain from you.

Data Protection Act 1988

We are registered under the Data Protection Act and comply with the Act in all our dealings with your personal data.

Use and collection of personal information

In general you can visit our website without telling us who you are and without revealing any information about yourself. If, however, you utilise the services on our site you will need to register and you will be asked to provide certain information such as your contact details. We will store this data and hold it on computer or otherwise.

We may use information that you provide:

(a) To register you with our website and to administer it.

(b) To meet our contractual obligations to you

(d) For assessment and analysis e.g. marketing, customer and product analysis, to enable us to review, develop and improve our services.

Cookies

There is a technology called “cookies” which may be used by us to provide you with, for example, customised information from our website. A cookie is an element of data that a website can send to your browser which may then store it on your system. If you wish, you can usually adjust your browser so that your computer does not accept cookies. Please remember cookies do not contain confidential information such as your home address, telephone number or credit card details. We do not exchange cookies with any third party websites or external data suppliers.

Security

We endeavour to take all reasonable steps to protect your personal information. However, we cannot guarantee the security of any data that you disclose online and we will not be responsible for any breach of security unless this is due to our negligence or wilful default.

General

You have the right to see personal data (as defined under the Data Protection Act) that we keep about you upon receipt of a written request and payment of a fee of £10. Any request should be sent to: Hopelessly Devoted, 42 Wells Street, Canton, Cardiff, CF11 6DY or info@hopelesslydevoted.co.uk